CASE STUDY

The Verve Apartments

Verve Residences consists of two 19-storey fan-shaped towers, standing 66 meters tall, making it Newcastle’s tallest residential building. The towers are connected by a 5-7 storey podium structure featuring retail and commercial spaces at ground and first levels.

The Verve Residences approached us in search of a more comprehensive, structured cleaning program for their strata plan. Their diverse facilities, which include a café, commercial suites, a multi-level car park, and over one hundred residential units with shared gardens, require tailored solutions to address the unique needs of each area. Unfortunately, their previous provider lacked the sophisticated scheduling and auditing systems necessary to maintain consistent quality, leading to ongoing resident complaints and increased workload for the building manager.

After reviewing The Verve Residences’ requirements, we restructured the cleaning schedule so that vital tasks were consistently allocated throughout the week.

In addition, we introduced quarterly carpark cleaning using our commercial ride-on equipment.

Lastly, to tackle the building’s window cleaning, particularly in the breezeway connecting the main foyers, we implemented a deionised water system.

By carefully structuring the cleaning schedule, each area of the strata plan received consistent attention without inflating costs or leaving any gaps. This balanced approach ensured a reliable standard of upkeep, while minimising disruptions for residents and staff.

Regular sweeps using ride-on equipment prevented dust and debris from being transferred to hallways or foyers as residents and tenants moved in and out of the building. This service kept the parking areas tidy and secure, enhancing overall satisfaction within the property.

The introduction of a deionised water system achieved longer-lasting, streak-free results by efficiently removing contaminants from walls, window sills, and frames. This process not only reduced the need for harsh chemicals but also helped The Verve Residences maintain a polished appearance year-round.