We all know the stresses and strains that are synonymous with running a retail store during peak shopping seasons, and it is easy to see why cleanliness may slip down the list of priorities. That said, maintaining a clean retail store is crucial, and high footfall may not be a regular thing if customers are not satisfied with the cleanliness of a store. On that note, we’re about to run through some tips on how to maintain a clean, safe and welcoming environment during holidays like Christmas, Easter, and Black Friday.
Concentrate on Priority Areas
When cleaning retail stores, priority should always be given to areas with high foot traffic. Areas that come immediately to mind are entranceways, aisles, and checkout counters. It is best to have a checklist to hand during busy shopping periods, ensuring staff members are assigned to particular cleaning tasks throughout the day. Hiring a professional cleaning company to do a deep clean at the end of each day is also a good idea, as this will allow for easy maintenance when the store is open to customers.
Keep Toilets Squeaky Clean
Regardless of how busy a store is, the toilets must be kept spotless at all times. Hectic shopping periods call for more toilet breaks for customers, so give them what they’re looking for – a clean, safe and hygienic place to put their bags down for a couple of minutes. Do this by implementing a thorough cleaning, restocking and sanitisation routine, and assign staff members to particular tasks during busy periods. Inspections should occur regularly, and put air fresheners throughout the space to ensure everything smells fresh and clean.
Be Consistent
Consistency is key when it comes to cleaning during peak hours. Neglect the space for several hours, and customers will notice. The key to maintaining a clean and welcoming environment is creating a customised schedule that’s tailored to a store’s traffic patterns. Is Black Friday your busiest day of the year? Hire a professional cleaning company to come in the day before and the day after to give the entire space a deep clean. Get the shop front powerwashed and ensure all windows are free of streaks and grime. Do you have customer toilets? Ensure the supplies of toilet paper and hand soap are fully restocked. Are you showcasing a special display of products? Make sure the display is dust-free and organised. These are all steps you can take to stay consistent with hygiene and safety standards during busy times.
Strive for Excellence
A fresh, clean shop is inviting and provides a positive first impression to customers. They are more likely to feel comfortable and spend more time browsing when they are in a clean environment. In contrast, a dirty and unorganised store can turn customers away, signalling a lack of care and possibly lower product quality.
Hire Professionals
Given the challenges that come with running a retail store during peak shopping season, it is a good idea to bring in the professionals and let them take over all cleaning tasks. Let the experts handle the deep cleans and access those hard-to-reach areas. This way, you and your team can focus on doing what you do best – selling and taking care of your customers with professional commercial cleaning services.